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Help

Help needed at all?

Any question answered - guaranteed

In a world where everything is instant, it can get a bit hectic and disorientating! Whilst some things may seem self explanatory to some, others may find it a little overwhelming - that's where our help section comes in. It is gratifying for all of our potential and existing customers to know that whatever the question or problem , we'll point you in the right direction!At the end of the day this website may be intuitive, but it's still machine driven - contact us and a real person with experience will answer you quickly and efficiently. Plus, every order is manually checked by our staff personally for a little extra peace of mind thrown in! That's our 'any question answered' guarantee, in fact!

Contact us....

Frequently Asked Questions

* I've just ordered something from you - what happens now?Thanks for your custom and the first thing you'll get is a confirmation of the order - sent securely with association of Paypal. The order itself is then checked by a good old fashioned human being to stop any errors or hiccups. We then give you a further email to confirm dispatch with a projected delivery date.* I'm not happy with my instrument, what happens now?That's a shame! However you have a 14 day 'no quibble' moneyback guarantee - we'll even pay the postage to get it back so you really don't need to worry. Just send us an email via the contact form on the contact page. If there's anything we can do to help (exchange or similar?) then we can certainly help with that too!* I've got an accordion that I've found in my house that i'd like valued!Just send us an email - and try to include a picture or two of it and we'll provide you with a free evaluation - possibly with a view to buying it ourselves!!

The Accordion Store - Blue Jewel

Supplying quality new and secondhand accordions to beginners and experienced playerswww.bluejewelaccordions.com

Testimonials....

Don't take our word for it!! See what our customers have to say (pop up window)

* I live outside the UK, does that matter?No it doesn't. In fact we send lots of things abroad to places such as Australia, USA, Germany and Switzerland, to name but a few - we ship worldwide. If you're in the UK we will send anything free of charge, but if you're overseas contact us for a price. We try and make it competitive for you in this respect too.* I want to come and try an instrument before I decide whether to buy it or not, is this possible?Yes it is! Phone us or email us and we can arrange a time and date convenient to both parties to meetup and try out a selection of instruments with no obligation.



The Accordion Store - Blue Jewel

Quality new and secondhand accordions

Contact us....

The Accordion Store

Instruments in stock

View Accordions

Accordion Cases

Accessories

Gig bags - hard cases

Accordion straps etc

07842 417578

14 day moneyback guarantee!

Accordion online retailerpersonal service with 'internet' prices

Proud to support 'Rainbow Trust' - The Children's Charity - please click here to go to their site....

Better price elsewhere?! Tell us!!

All sales help support the Rainbow Children's Trust - click here

Happy Easter!!


www.rainbowtrust.org.uk/ http://www.facebook.com/pages/Blue-Jewel-Accordions/170187213097729